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★★
I visited your restaurant in Pointe Claire
I visited your restaurant in Pointe Claire and was going to leave the following as feedback, but because of the wonderful efforts you are making with this restaurant, I decided to personally write to you instead. You should really visit the restaurant in Pointe Claire and take a look - their attitude gives your good name a bad reputation, which is sad.

The rudest restaurant in the Montreal area. Staff are very young, inexperienced, and it shows - too much playing around, and using customers as entertainment. WHERE IS THE SUPERVISION IN THE RESTAURANT? We made a reservation, then arrived and were led to a table without a reservation sign on it. When I stated to the the woman showing us to our table (Linda), that we had made a reservation, and couldn't we have another table (it was my birthday), she just stood there with her arms crossed smirking at me (this was in Pointe Claire on Feb. 13th). I repeated my request standing there while she was making a scene in the middle of the restaurant It ended as my husband and I walked to another table and sat down. She followed us and continued to rant. I asked her to leave us alone, and she proceeded to tell us to leave - 'to get out'. I ignored her and whisked her away with my hand,and she finally went away. WHERE IS THE SUPERVISION IN THIS RESTAURANT. This was our third and last visit. Last visit, the rolls came uncooked, and again, sacrasm, when we asked to have them cooked. Oh, and although I had the same meal twice, the second time, the sauce on the veal changed colour (and I'm afraid taste).

If you are a gambler, enjoy yourself, otherwise, there are so many other wonderful restaurants in Montreal, that I wouldn't recommend this to you, particular if you are a tourist of visitor to Montreal.

Could you tell me which restaurants Mr Gagianos owns? (perhaps the staffing in his franchised restaurant will be better.
Thank you in advance for listening and responding.

mgmundy@ca.inter.net
514-425-5637

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